NET ENERGY METERING SCHEME

• Open to all tariff categories where applicants are connected to the Sarawak Energy Grid System.
• Applicant with outstanding bills of more than two months and/or pending meter tampering case are not eligible for the scheme.
• The resource for electricity production shall be from Solar PV only without any form of energy storage i.e., battery connected to the system

• Capacity Limit
  • 10kWac for Single Phase
  • 30kWac for 3 Phase (Systems with a capacity above 30kWac require a power system study)
    • Subject to quota availability (Not more than 75% of the total maximum transformer loading in the area from 11hrs to 1500hrs.
    • Applicants shall install the solar PV system with the capacity that generates energy not exceeding 75% of the average consumption for the past 3 months.
    • For systems exceeding 30kWac, a power system study is mandatory. For systems above 50kWac, the applicant shall seek consultation and undertake negotiations with Sarawak Energy’s Single Buyer.
      
      
      
• Types if Installation Allowed:

  • PV modules can only be installed at the following locations:
    • On the rooftop of building, and
    • On the garage, car park, and similar structures

    For types of installation other than mentioned, the applicant shall seek approval from the Director of Electricity Supply, Sarawak.
    
    
    

• Connection

  PV Systems shall be connected to Sarawak Energy Distribution Network in accordance with the following requirements:
  
  

  • Voltage:
    • Single Phase 240V (+5% and -10%)
    • 3 Phase 415V (+5% -10%))
      
      
  • Voltage Fluctuation: The maximum voltage fluctuation range allowed due to varying solar radiation is 6%. Beyond this, the utility and consumer equipment will be at risk of overheating.
    
    
  • Power Factor: PV Systems shall have a leading or lagging power factor greater than 0.9 and 0.85 respectively when the output is greater than 20% of the rated output power.
    
  • Power Quality: 
    • Harmonics shall comply with the emission limits set out in Engineering Recommendation G5/5.
    • Voltage unbalance shall comply with the emission limits set out in Engineering Recommendation P29.
    • Flicker shall comply with the emission limits set out in Engineering Recommendation P28.
      
      
      
• LV Penetration Level for Multiple Installations:

  Multiple installations of PV in a same LV network will increase the current injection to the respective network. Undesirable overvoltage in the LV networks might occur if the magnitude of PV current injection is greater than the load of the LV networks.
  
  Recommendation for PV penetration limits are as follows:
  

  • Maximum allowable Solar PV capacity connected to a single LV feeder is 25kW. This is to ensure that, under worst case scenario without load, the voltage limit of 240V (+5% and -10%) will not be violated.
  • Maximum allowable solar capacity connected to LV feeder pillars is 75% of the local transformer loading.
    
    
    
• Interconnection Method

  • The Interconnection to Sarawak Energy Distribution Grid System shall be done through Direct Connection. Figure 1 shows the diagram of direct connection between the Prosumer’s Solar PV system and the Grid System.

  • The Connection shall be made in accordance with MS IEC 1837 and its updated versions.
    
    
    Figure 1: The Direct Feed NEM Approach
    
    
• Metering Scheme
  • A meter shall be installed to measure the energy export of the PV system to Sarawak Energy system. This shall be achieved via a dedicated energy meter (PV Meter) installed at the output of the PV system.
  • PV Meter shall be installed as near as possible to Sarawak Energy Meter with maximum distance of 1 meter apart and properly labelled as “PV METER”.
  • PV Meter connection to the Grid System shall be done via the existing meter cut-out and neutral link. This point shall be identified as the Common Connection Point (CCP).
  • The customer shall be responsible for any installations after the meter.
  • The Contractor shall provide and install all the materials required for the system interconnection works.
  • All live connection and meter installation works shall be carried out by the authorised Sarawak Energy personnel only.
  • For looping connection between cut-outs, 16mm2 Cu cable should be used if the meter is installed in separate cabinets (with maximum distance of 1 meter).
  • The PV smart meter must be of the same type as Sarawak Energy’s existing smart meter. For example, a three-phase household must be paired with a three-phase solar PV system.
  • Existing Sarawak Energy normal meter shall be replaced by the smart meter.
  • The connection of PV Meter is shown in Figure 2.
    
    
    
    Figure 2: Connection Diagram for PV Meter and the Consumption (Sarawak Energy) Meter
    
    

NEM Contractors are responsible for carrying out necessary due diligence on the connection point to facilitate connection of generated energy. All component and equipment that are to be used and installed for the NEM scheme must comply with the latest specification approved for use in the system according to the latest version of MS1837: Installation of grid-connected photovoltaic (PV) system (refer Normative Technical Reference List).

• All NEM applications shall be submitted by the appointed Sarawak Energy Registered Contractor on behalf of their client to Sarawak Energy’s Customer Service Counter.
  
  
• Application Documents Needed:
  • Forms:
    • NEM Application Form = NEM Application Form for Below 30kWac
    • AC01 Form = PV Meter Application
      
      
  • Supporting Documents:
    • Letter of Appointment for Contractor
    • Overall Layout, Location Plan and Front View Photo of the Premises
    • Consent Letter from the Building/House Owner for the Installation of the Solar PV System (applicable only for rented GCPV installation sites or rental properties)
    • Copy of Chargeman L4 Certificate
    • Copy of EIU Certified GCPV Designer Certificate or EIU Authorised GCPV Designer Certificate
    • Copy of EIU Certified Electrical Supervisor (Substation) Certificate, or Competent Electrical Engineer (CEE) Certificate, or PEPC
    • Information on the past three (3) months’ consumption (based on billing)
    • Inverter Specification
    • Electrical Drawing with Interconnection Point endorsed by:
      • AC Circuit: Electrical Supervisor (Substation) for systems up to 100A
      • AC Circuit: Competent Electrical Engineer (CEE) or PEPC for systems above 100A
      • DC Circuit: EIU Certified or Authorised GCPV Designer
    • Estimated Monthly Energy Generation
      
      
• NEM Application Workflow:
  
  

Testing & Commissioning (T&C) shall be performed by the appointed Contractor. T&C Report shall be submitted to Sarawak Energy Customer Service Counter for the issuance of NEM Contract, and PV Meter Fee.

For new individual houses or housing developments, the internal wiring test must be completed and passed prior to conducting the testing and commissioning (T&C) of the solar PV system.

• Testing & Commissioning Form for Solar Systems Below 30kWac
• Testing & Commissioning Form for Solar Systems Above 30 kWac

Contract for Supply of Electricity (for Solar Photovoltaic Installation Under Net Energy Metering Scheme) shall be issued to and signed by the applicant prior to PV Meter Installation and system commissioning. Refer to 3.2 of MOU Guidelines.

All PV metering cost shall be borne by the NEM Customer. The unit price of smart meters for NEM are as follows:

• Single phase smart meter: RM 500
• Three phase smart meter: RM 1000

All other connection charges shall be borne by the NEM customer.

All NEM applications shall be submitted by the appointed Sarawak Energy Registered Contractor (Contractor) on behalf of their client. The Contractor shall engage the following competent persons for the design, installation, and testing & commissioning of the PV system:

• Internal Wiring: Certified Wiremen (EIU); Certified Authorised to Test (ATT) (EIU)
• PV Designer: EIU Certified GCPV Designer Certificate or EIU Authorised GCPV Designer Certificate
• PV Installer: EIU Certified Chargeman L4 (General); EIU Certified Chargeman L4 (Grid Connected); or EIU Certified Electrical Supervisor (Substation)
• Drawing Endorsement Personnel:
  • AC Circuit: Electrical Supervisor (Substation) for systems up to 100A
  • AC Circuit: Competent Electrical Engineer (CEE) or PEPC for systems above 100A
  • DC Circuit: EIU Certified or Authorised GCPV Designer

All PV Meter installations shall be performed by Sarawak Energy Retail Department.

Subject to current Sarawak Energy requirement, a System Impact Study may be requested for the cumulative NEM Solar PV installations undertaken simultaneously in an area, e.g. large housing estate with all solar rooftops. This study is to assess the potential impact of the Solar System on the planning and operation of the Grid system. System Impact Study shall be performed by the Customer’s appointed Consultant and submit to Sarawak Energy.

NEM adopts Direct Feed approach. Therefore, proper isolation of customers’ PV Systems from Sarawak Energy Grid System shall be carried out to ensure safety during the Grid shutdown for repair and maintenance works. All GCPV related switching practices and caution notice standards shall comply with Sarawak Energy Distribution Operating Practices Manual, Section 9: Grid-Connected Photovoltaic (PV) Switching Coordination Operating Practices and its prevailing versions.

Visible Caution Notices shall be affixed at the following locations:

• Pillar Door (By Sarawak Energy)
• Pillar Way (By Sarawak Energy)
• Metering Cabinet (By Contractor)
  

The following normative technical references are indispensable for the application of this guidelines. For dated references, only the edition cited applies. For undated references, the latest edition of the normative reference (including any amendments) applies.

• Sarawak Energy Distribution Operating Practices Manual, Section 9: Grid-Connected Photovoltaic (PV) Switching Coordination Operating Practices,
• MS 1837:2018, Installation of grid-connected photovoltaic (PV) system (Second revision),
• MS IEC 61643-1, Low-Voltage surge protective devices – Part 1: Surge protective devices connected to low-voltage power distribution systems – Requirements and tests,
• MS IEC 61727, Photovoltaic (PV) Systems – Characteristics of the utility interface,
• MS IEC 62109-1, Safety of power converters for use in photovoltaic power systems – Part 1: General requirements,
• MS IEC 62446, Grid connected photovoltaic systems – Minimum requirements for system documentation, commissioning tests and inspection,
• IEC 61701, Salt mist corrosion testing of photovoltaic (PV) modules,
• IEC 62109-2, Safety of power converters for use in photovoltaic power systems – Part 2: Particular requirements for inverters,
• IEC 62116, Utility0interconnected photovoltaic inverters – Test procedure of islanding prevention measures,
• IEC 62716, Photovoltaic (PV) modules – Ammonia corrosion testing,
• AS/NZS 5033, Installation and safety requirements for photovoltaic (PV) arrays

NEM Subsidy Poster

NEM Subsidy Application

Frequently Asked Questions (FAQ)

1. Where do I submit my NEM application?

All submissions are to be made at the respective region’s Customer Service Counter.

For example: Applications in Kuching are submitted to Western Region’s Customer Service Counter

2. Are there any limits on NEM applications?

The Ministry of Utility and Telecommunication (MUT) Sarawak has currently limited it to 50kWac. Any applications above 50kWac will require a special agreement with the Single Buyer.

3. Are applications limited based on quota?

We will review applications based on the transformer’s penetration limit at the point of connection.

4. How many meters are required under the NEM connection scheme?

A photovoltaic meter will be installed separately; your energy consumption meter will be maintained.

5. Are there any requirements from the Electric Inspectoral Unit (EIU) needed?

Any systems above 50kWac requires a generating licence from the EIU.

6. How long does it take for my application to be accepted?

For applications that do not require a system study, processing will be completed within 14 days.

For applications that require a system study, the report will be processed within 30 days for the first submission and 14 days for subsequent submissions.

7. Are any Power System Studies required?

Studies are required for applications of more than 30kWac. In terms of who shall cover the cost for the system studies, this will be determined by the appointed consultant and is not within Sarawak Energy’s jurisdiction.

8. Are there any drawings that must be submitted?

All drawings below must be endorsed by an EIU-Certified GCPV Designer or an EIU Authorised GCPV Designer for DC Circuit, and Electrical Supervisor (Substation) for systems up to 100A or Competent Electrical Engineer (CEE) or PEPC for systems above 100A for AC Circuit:

• PV Layout
• AC Single Line Diagram
• DC Single Diagram
  
  

9. Can I start the Solar PV construction before applying?

Yes. However, should there be any modifications required, expenses will be at your own cost.

10. What is the payback period for the NEM project?

• PBP before subsidy: ~8-11 years
• PBP after subsidy: ~6-8 years
  
  

11. Why is battery installation restricted under the NEM project?

This is generally not permitted due to safety concerns. However, connection to a battery system may be considered if appropriate anti-islanding measures and fault protection are in place for the battery system.

12. How can I obtain a Solar PV Installation Competency Certificate?

You would be required to attend and pass the EIU Chargeman L4 course.

13. Why are we not installing a single bi-directional meter instead of using two separate meters?

For accuracy and transparency, separate meters reduce disputes since the import and export data are measured independently of each other.

Frequently Asked Questions (FAQ)

1. What is the NEM subsidy scheme by Sarawak Energy?

NEM Subsidy Scheme (NEMSS) is a financial incentive from Sarawak Energy to reduce the upfront cost of installing a rooftop solar photovoltaic (PV) system for residential customers under the Net Energy Metering (NEM) programme.

2. Who is eligible for this subsidy?

Eligibility is limited to domestic tariff customers applying for a new solar installation on a landed residential property. The application must be submitted by the registered SESCO contract account holder, and installation must be carried out by an installer with Electrical Inspectorate Unit (EIU)EIU- certified Grid-Connected Photovoltaic (GCPV) designer and Chargeman L4 competencies.

3. What are the requirements to qualify for the subsidy?

To be eligible for the subsidy, you must fulfil the following requirements:

• Your property does not come with existing solar PV system (i.e. not a solar-ready home).
• You have not received the subsidy before under this scheme.
• Your new NEM contract must be signed (upon completion) between 1 January 2025 and 31 December 2026.

4. Is the subsidy available in my area, for example, in Miri, Kuching or Sibu?

Yes, the subsidy scheme is available to all eligible domestic tariff customers across Sarawak, including in major towns such as Miri, Kuching, Sibu and other regions.

5. How much subsidy will I get for my solar system?

The subsidy is tiered according to the approved system capacity:

• RM 12,000 for systems above 6 kWac up to and including 50kWac.
• RM 10,000 for systems above 3.5 kWac up to and including 6kWac.
• RM 8,000 for systems from 2 kWac up to and including 3.5kWac.

The final system size is subject to approved capacity by Sarawak Energy.

6. Is there a limit to the number of subsidies available?

Yes, the subsidy is offered on a first-come, first-served basis and is subject to the overall quota allocated for the scheme. The total subsidy pool is designed to support up to 10MW of domestic NEM installations through 2026.

7. Can I claim the subsidy for more than one property?

The subsidy is limited to one installation per customer (SESCO contract account owner). Customers may install NEM systems on multiple properties, but the subsidy can only be claimed once.

8. How do I start the subsidy application?

Your first step is to appoint a certified Solar PV installer who is registered with the Electrical Inspectorate Unit (EIU). They will guide you through the entire process.

9. What information do I need to apply for the subsidy?

Upon signing of your new NEM contract, Sarawak Energy will issue a subsidy application form to collect and verify your details:

• SESCO Contract Account Number
• MyKad Number
• Bank Account Number

10. When should I submit my subsidy application?

For new applications, the subsidy is applied for after the installation is complete. The subsidy application form is issued to the customer upon signing of the new NEM contract. The form is valid for 7 days from the date of contract signing date.

11. I signed my NEM contract in 2025. How can I apply for the subsidy?

Eligible customers who have already signed their NEM contract in 2025 may email customercare@sarawakenergy.com or visit the Sarawak Energy Customer Service counter to obtain the subsidy application form.

12. When will I receive the subsidy?

The subsidy will be credited to your bank account within 14 days after both the subsidy form is submitted and the PV meter installation is completed, whichever occurs later.

13. Can I use bank financing to pay for my solar installation?

Yes, banks often partner with installers to offer financing options. We recommend engaging with your chosen installers to find out more. Sarawak Energy does not impose any restrictions on financing for NEM installations.

14. How can I find a certified NEM installer near me?

To find certified contractors near you, please use the official online directory: https://sebcares.sarawakenergy.com/SEBCares/FindElectricians

On the portal, you can filter the list by selecting:

• NEM contractors
• Your specific town area

15. Who can I contact for application-specific questions?

For direct assistance, you can contact:

• Sarawak Energy's 24/7 Customer Care Centre Hotline at 1300-88-3111,
• Email us at customercare@sarawakenergy.com,
• Use the SEB cares mobile application; or
• Visit any of our customer service counters.

16. Where can I find more information?

For the most current and detailed information, please visit the official Sarawak Energy website at: https://www.sarawakenergy.com/customers/net-energy-metering-scheme