SELF-SERVICE
Sarawak Energy provides several self-service channels to make things as easy for you as possible.
OUR SERVICES
SEB cares is Sarawak Energy’s e-service portal, designed to give you a convenient, seamless customer experience. You can carry out various account and bill management functions quickly and easily with both desktop and mobile flexibility (now available for Android and iOS).
Login or register with SEB cares today to enjoy various services at your own convenience.
PAYMENT KIOSKS
Using our self-service Payment Kiosks, you can make single or multiple bill payments (up to 5 bills per transaction), as well as pay your collateral deposits. Payments can be made by cash, cheque or any credit card issued by a Malaysian bank.
Payment Kiosks at our premises:
- Wisma SESCO, Kuching
- Pending Counter, Kuching
- Sri Aman Office
- Sibu Regional Office
- Sarikei Office
- Bintulu Regional Office
- Miri Regional Office
Payment Kiosks at other locations:
- Sibu Civic Centre
- UTC Kuching
- UTC Sibu
- UTC Miri
Payment Channels
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Over-the-Counter
PAYMENT CHANNEL PAYMENT METHOD Cash Cheque Bank Card Debit Card Credit Card* -Visa/Master/AMEX SESCO Customer Service Centre ✓ ✓ ✓ ✓ ✓ Kuching Water Board ✓ ✓ Sibu Water Board ✓ ✓ LAKU Management Sdn Bhd ✓ ✓ Dewan Bandaraya Kuching Utara (DBKU) ✓ ✓ Majlis Bandaraya Kuching Selatan (MBKS) ✓ ✓ Majlis Perbandaran Padawan (MPP) ✓ ✓ Sarikei District Council ✓ ✓ Sibu District Council ✓ ✓ Miri City Council ✓ ✓ POS Malaysia ✓ e-pay (M) Sdn Bhd (e-pay) ✓ Agro Bank** ✓ ✓ Bank Simpanan Nasional** ✓ ✓ RHB Bank** ✓ ✓ Bintulu Development Authority ✓ ✓ Sarawak Gas Distribution Sdn Bhd ✓ ✓ H&L Supermarket ✓ *Terms and Conditions Apply
**Available at Sarawak branches only -
Autopay
Payment Channel Payment Method Accept Master/ Visa credit or debit card issued in Malaysia Debit Card*
Credit Card* - Visa/ Master
*Terms & Conditions ApplyRegistration is required. Registration can be made at any SESCO Customer Service Counter AUTOPAY payment will be dedeucted 7 days before the tax invoice due date -
ATM
Payment Channel Payment Method Ambank Saving Account
Current AccountBank Simpanan Nasional Bank Islam RHB Bank -
Direct Debit
Payment Channel Payment Method Bank Simpanan Nasional Saving Account
Current Account -
Mobile Apps
Payment Channel Payment Method SEB Cares FPX Channel (via Internet Banking for participating banks) Debit Card* Credit Cards* - Visa/ Master/ AMEX
*Terms & Conditions ApplyMaybank Saving Account
Current AccountRHB Bank -
Mobile Banking
Payment Channel Payment Method Bank Islam - TAP Mobile Banking -i Saving Account
Current Account -
Online Payment
Payment Channel Payment Method Bank Simpanan Nasional Cash -
CDM
Payment Channel Payment Method Ambank - ambank.amoline.com.my Saving Account
Current AccountBank Islam - www.bankislam.biz Bank Simpanan Nasional - www.mybsn.com.my Hong Leong Bank - www.hongleongconnect.my Maybank - www.maybank2u.com.my MBF Cards - www.mbfcards.com PayBillsMalaysia - paybillsmalaysia.sarawak.gov.my POS Malaysia - www.posonline.com.my Public Bank - www.pbebank.com RHB Bank - www.rhb.com.my SEB Cares FPX Channel (via Internet Banking for participating banks)
Credit Card* - Visa/ Master
*Terms & Conditions ApplyJomPAY