PAY YOUR BILLS
Payment Channels
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Over-the-Counter
PAYMENT CHANNEL PAYMENT METHOD Cash Cheque Bank Card Debit Card Credit Card* -Visa/Master/AMEX Sarawak Energy Customer Service Counter ✓ ✓ ✓ ✓ ✓ UTC Counters
(Kuching, Miri, Sibu)✓ ✓ ✓ ✓ ✓ Kuching Water Board ✓ ✓ Sibu Water Board ✓ ✓ LAKU Management Sdn Bhd ✓ ✓ Kuching North City Hall (DBKU) ✓ ✓ Kuching South City Council (MBKS) ✓ ✓ Padawan Council (MPP) ✓ ✓ Sarikei District Council ✓ ✓ Sibu Municipal Council ✓ ✓ Miri City Council ✓ ✓ POS Malaysia ✓ Agro Bank** ✓ ✓ Bank Simpanan Nasional** ✓ ✓ RHB Bank** ✓ ✓ Bintulu Development Authority ✓ ✓ H&L Supermarket ✓ ePay Authorised Agents ✓ Kedai Mesra Petronas ✓ 7-11 Convenience Outlets ✓ *Terms and Conditions Apply
**Available at Sarawak branches only -
Autopay
Payment Channel Payment Method Accept Master/ Visa credit or debit card issued in Malaysia Debit Card*
Credit Card*Registration is required. Registration can be made at any Sarawak Energy Customer Service Counter AutoPay payment will be deducted 7 days before the tax invoice due date
*Terms & Conditions ApplyRegister with our Autopay Service here - Sarawak Energy AutoPay Registration Form
Need to change your Credit or Debit Card details? Update your details here - Sarawak Energy AutoPay - Change of Card Form
Terminate our Autopay Service here - Sarawak Energy AutoPay - Termination Form
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ATM
*Terms & Conditions ApplyPayment Channel Payment Method Ambank Saving Account
Current AccountBank Simpanan Nasional Bank Islam RHB Bank -
Direct Debit
*Terms & Conditions ApplyPayment Channel Payment Method Bank Simpanan Nasional Saving Account
Current Account -
Mobile Apps
*Terms & Conditions ApplyPayment Channel Payment Method SEB cares FPX Channel (via Internet Banking for participating banks)
Debit Card*
Credit Card* - Visa/ Master/AMEXShopee FPX Channel (via Internet Banking for participating banks)
Debit Card*
Credit Card* - Visa/ Master/AMEX
E-walletLazada SarawakPay BonusLink App GrabPay E-wallet Maybank2U Saving Account
Current AccountRHB Now PBeBank -
Online Payment
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CDM
*Terms & Conditions ApplyPayment Channel Payment Method Bank Simpanan Nasional - www.mybsn.com.my Cash
PAYMENT KIOSKS
Using our self-service Payment Kiosks, you can make single or multiple bill payments (up to 5 bills per transaction), as well as pay your collateral deposits. Payments can be made by cash, cheque or any credit card issued by a Malaysian bank.
Payment Kiosks at our premises:
- Wisma SESCO, Kuching
- Sri Aman Office
- Sibu Regional Office
Payment Kiosks at other locations:
- Saradise BDC, Kuching
- Sibu Civic Centre
- UTC Kuching
- UTC Sibu
- UTC Miri
- Bandar Baru Permyjaya Miri
- Town Square Bintulu
- Jubli Mutiara Sarikei
COUNTER LOCATIONS & OPERATING HOURS
Click on the individual region tabs to expand the table.
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Western Region
Station Operating hours Availability Payment Counter Customer Service Counter Kuching Saradise, BDC Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Wisma SESCO, Petra Jaya Urban Transformation Centre (UTC) at Taman Kereta Monday - Friday
Saturday - Sunday
(Except for Public Holidays)8.00 a.m. - 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Sri Aman Regional Office, Jalan Sim Kim Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Serian Service Sarawak Centre at State Government Office Complex (Serian Division) Monday - Saturday 8:00 a.m. - 5:00 p.m. 8:00 a.m. - 5:00 p.m. Lundu Regional Office, Jalan Blacksmith Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Bau Regional Office, Jalan Dato' Salau Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Siburan Regional Office, Siburan Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Kota Samarahan Regional Office, Kota Samarahan Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Simunjan Regional Office, Jalan Nanas Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Betong Regional Office, Jalan Rentap Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Saratok Regional Office, Jalan Taman Muhibbah Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Pusa Regional Office, Jalan Beladin Trison Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. -
Central Region
Station Operating hours Availability Payment Counter Customer Service Counter Sibu Regional Office, Jalan Deshon Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Civic Centre, Jalan Tun Abg Hj Openg State Agency UTC1, Jalan Bengkel Monday - Friday
Saturday - Sunday
(Except for Public Holidays)8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Sarikei Jubli Mutiara Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Kapit Regional Office, Jalan Temenggong Jugah Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Mukah Retail Office, Jalan Hj Muhd Pauzi Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Daro Regional Office, Jalan Perindah Monday - Thursday 8:30 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.8:30 a.m. - 12:00 p.m.
1:00 p.m .- 4:00 p.m.Friday 8:30 a.m. - 11:45 a.m.
2:15 p.m. - 4:00 p.m.8:30 a.m. - 11:45 a.m.
2:15 p.m. - 4:00 p.m. -
Northern Region
Station Operating hours Availability Payment Counter Customer Service Counter Bintulu Town Square Bintulu
Monday - Friday 8:30 a.m. - 4:00 p.m. 8:30 a.m. - 4:00 p.m. Miri
Bandar Baru PermyjayaUTC Miri at Pejabat Majlis Bandaraya Miri Monday – Friday
Saturday - Sunday
(Except for Public Holidays)8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.8:00 a.m. – 7:00 p.m.
8:00 a.m. - 5:00 p.m.Limbang Regional Office, Jalan Ricketts Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 3:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 3:00 p.m. 2:15 p.m. - 4:00 p.m. Marudi Regional Office Marudi Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 4:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 4:00 p.m. 2:15 p.m. - 4:00 p.m. Lawas Regional Office Lawas Monday - Thursday 8:30 a.m. - 12:00 p.m. 8:30 a.m. - 12:00 p.m. 1:00 p.m. - 3:00 p.m. 1:00 p.m. - 4:00 p.m. Friday 8:30 a.m. - 11:45 a.m. 8:30 a.m. - 11:45 a.m. 2:15 p.m. - 3:00 p.m. 2:15 p.m. - 4:00 p.m.