NEWS & UPDATE

Sarawak Energy Domestic Customers to Receive 25% Electricity Bill Discount

KUCHING
19 APRIL 2026

All Sarawak Energy domestic tariff customers will enjoy a 25% electricity bill discount following the recent announcement by the Premier of Sarawak, The Right Honourable Datuk Patinggi Tan Sri (Dr) Abang Haji Abdul Rahman Zohari bin Tun Datuk Abang Haji Openg, on 16 April 2026. This initiative aims to provide immediate financial relief to around 714,000 domestic tariff customers across Sarawak.

The discount covers electricity consumption from April to December 2026 and will be reflected in each month's electricity bill. It will be applied automatically, with no registration or application required. However, for the April 2026 bill, the discount will only be reflected in the June 2026 bill.

Customers who receive estimated electricity bills are encouraged to contact Sarawak Energy to ensure the discount accurately reflects actual consumption. To facilitate adjustments, customers can submit supporting documents, such as photographs of the estimated bill and current meter readings, through the following channels:

Once verified, billing amounts will be adjusted to ensure the applicable discount is based on actual electricity usage.

Further updates on billing and implementation will be shared through Sarawak Energy’s website, official social media platforms, and customer service channels. Customers are advised to rely solely on these official platforms for accurate information and to remain vigilant against unverified content from unofficial sources.

Sarawak Energy fully supports the Sarawak Government’s efforts to ease the cost of living for households amid current global economic pressures.

For enquiries, customers may contact Sarawak Energy's 24/7 Customer Care Centre at 1300-88-3111, interact with CARINA or email customercare@sarawakenergy.com. The SEB Cares mobile app is also available for download on the Google Play Store and Apple App Store.