NEWS & UPDATE

Public Reminded to Stay Vigilant and Exercise Caution Amid Floods

Sarawak Energy Maintains High Alert to Ensure Operations in Flood-Affected Areas

KUCHING
17 JANUARY 2026

Public safety remains Sarawak Energy’s priority as continuous rainfall has caused flooding, landslides and power disruptions in several parts of Sarawak. Members of the public are advised to remain vigilant and exercise caution, particularly when travelling through areas affected by floodwaters and soil erosion, which may pose hazardous conditions.

Floodwaters can conceal hazards such as fallen power lines, open manholes, sharp debris and other dangers that could result in electric shock, fire or injury. The public is urged to adhere to official safety advisories and avoid unnecessary risks.

Safety Advisory

During floods:

  • Switch off the main electrical supply at the household switchboard once water levels begin to rise. Unplug electrical appliances and move them to higher ground.
  • Keep away from electrical facilities that may be damaged by extreme weather. Strong winds can cause electricity poles to break and fall. Stay away from fallen power lines as these may still be energised
  • When using boats in flooded areas, remain vigilant of overhead power lines, as elevated water levels may reduce clearance from high-voltage lines. 

After floods:

  • Keep a safe distance from fallen power lines as they may still be live. Do not use electrical appliances that have been submerged in floodwaters due to risk of electrocution or fire.
  • Engage a licensed and qualified electrician to inspect household or building wiring
    before turning the main power supply back on.

The technical teams will be on the ground, standing by for 24 hours to ensure all electrical facilities are safe to operate.

Members of the public are advised to report public outages or unsafe infrastructure through Sarawak Energy’s Customer Care Centre at 1300-88-3111, e-mail customercare@energy.com, make a report at SEB cares mobile app/web portal or chat with virtual agent CARINA.

Some photos depicting Sarawak Energy’s facilities affected by recent landslides.

Sarawak Energy’s facilities affected by adverse weather conditions.