Sarawak Energy Encourages Customers to Subscribe to e-Bill

Customers Can Win Cash Rebates in Quarterly Lucky Draws

24 AUGUST 2021

Sarawak Energy continues to encourage customers to subscribe to its e-Billing service which was introduced earlier this year as part of its digitalisation and environmental sustainability efforts.

Customers who subscribe to Sarawak Energy’s e-Billing service will receive a RM2 rebate in their monthly electricity bills for 12 months, effective from the billing period after the registration. Upon registration, customers will receive their monthly electricity bill via their registered email addresses and will no longer receive physical bills.

To register, customers are required to provide their name, registered contract account number with Sarawak Energy, e-mail address and mobile phone number. Customers can call 1-300-88-311 or email to register for the service. Alternatively, they can perform self-registration via the ‘SEB cares’ mobile application (available in App Store and Google Play) or website at or, if they have completed two doses of COVID-19 vaccinations, approach the nearest Sarawak Energy customer service counters.

General Manager (Retail) for Sarawak Energy’s utility arm, Syarikat SESCO Berhad, Ng Shou Fui said that since e-Bill’s introduction early this year, about 50,000 customers have subscribed and the utility company targets the number to reach 100,000 by end of this year through numerous promotional campaigns, including lucky draws for all e-Bill subscribers.

“We have decided to launch a lucky draw campaign with very attractive prizes to show our appreciation to our digital e-Bill customers who are also contributing towards our efforts in environmental sustainability,” said Ng.

“All subscribers of e-Bill stand a chance to win cash rebate in each lucky draw session which will be held each quarter. To enter this lucky draw campaign, customers are only required to sign-up for e-Bill and remain subscribed throughout the Go Paperless campaign period, which is held until 31 December 2021,” continued Ng.

Winners of each lucky draw will be announced on Sarawak Energy’s website and the cash rebate shall be credited to their Sarawak Energy contract account. Those who have won in the previous lucky draw sessions are still eligible to participate in the next round of the lucky draw.

For more information, customers can contact the Customer Care Centre via the 24-7 hotline at 1300-88-3111 or e-mail

Subscribe to e-Bill and stand a chance to win attractive prizes in Sarawak Energy’s Quarterly Lucky Draw Campaign