Sarawak Energy Safety Message: Stay Safe by Staying Clear of Fallen Power Poles, Lines and Street Light Columns


Following the recent stormy weather conditions in several parts of Sarawak, members of the public are reminded to be cautious of the dangers of fallen power poles and lines caused by strong winds and heavy rainfall.

The public should stay clear of these fallen power poles and lines as they may still be energised or live at the time of the damage.

The technical team of Sarawak Energy responsible for restoration of electricity supply during outages is on high alert to attend to these emergency situations caused by the bad weather to ensure quick and safe restoration to affected areas.

Members of the public should immediately contact Sarawak Energy’s 24/7 Customer Care Centre at 1300 88 3111 or to report these incidents through Sarawak Energy’s mobile app SEB cares. The information provided can expedite the safe removal of these electrical equipment as it poses safety hazards to the public.

Members of the public are urged to practise the following safety measures if they encounter or observe any fallen high-tension electrical equipment, including street light columns:

Always assume every fallen power line is still live and immediately alert Sarawak Energy for assistance.

  • Do not touch or remove fallen power poles or lines and street light columns.
  • Keep at least 10 metres away from the damaged site.
  • Do not drive over fallen power poles or lines and street light columns.

In a situation where power lines, poles or street light columns fall onto your vehicle, be on very high alert and remember to:

  • Contact emergency numbers ‘999’ or our Customer Care Centre at 1300 88 3111 and remain inside the vehicle until help arrives.
  • Alert other people surrounding the area to keep clear and not to touch the vehicle, if possible.
  • If the vehicle catches fire, evacuate the vehicle by jumping out and landing with both feet on the ground at the same time.
  • Keep your feet together on the ground after you land and jump away with both feet still together for at least 10 metres away to safety. This will reduce the threat of electrocution. Irregular movements such as walking or running near the lines could cause electrocution due to voltage change on the ground surface.

Photos of Fallen High-Tension Electrical Equipment Due to the current stormy condition