NEWS & UPDATES
Power Shutdown Due To Flooding In Several Areas Throughout Sarawak
Sarawak Energy shut down its substations in areas affected by flood for safety measures
KUCHING, 19th JANUARY 2015, MONDAY : To ensure the safety of people in flood-hit areas, Sarawak Energy is shutting down substations in several areas affected by the torrential rain.
As of 6pm today, the areas affected are located in Limbang, Bau and Lundu. They include the Ulu Medamit area in Limbang, Kranji area in Bau and part of Selampit and Bokah at Lundu.
Sarawak Energy's technical team is closely monitoring floodwater level at these affected areas. The team will only proceed to restore supply when it is deemed safe to do so.
All Sarawakians are urged to keep safe by taking the necessary precautions with regard to electrical safety during this rainy season. Electrical hazards are major safety risks during and after a flood as water and electricity do not mix.
It is extremely important to remember that when an electrical appliance or installation has been in water, it should not be switched on for there are risks of electrocution or fire.
Sarawak Energy has prepared an electrical safety message for flood situation and this is available on its corporate website at www.sarawakenergy.com.my.
Customers may seek more information or help by calling Sarawak Energy’s Customer Care Centre which operates 24 hours a day, 7 days a week or call SESCO’s offices as follows:
CUSTOMER CARE CENTRE: 1-300-88-3111
- Kuching: 1-300-88-3111
- Sri Aman: 083-321486
- Saratok: 083-435003
- Pusa: 083-466311
- Sarikei: 084-654242
- Betong: 083-472102 / 011-154 41035
- Sibu: 084-334566
- Mukah: 019-817 7074
- Kapit: 084-796020 / 019-859 5499
- Bintulu: 086-331151
- Lawas: 085-283405
To ensure the safety of our customers, it is a practice for Sarawak Energy through its subsidiary, Syarikat SESCO Berhad to switch off the electricity supply to any affected areas without notice. The power supply will be restored as soon as it is safe to do so. Sarawak Energy appreciates the understanding, patience and cooperation from members of the public during this situation as safety is our first priority.