TRAINING COURSES

ELECTRICAL POWER SYSTEM FUNDAMENTALS FOR NON-TECHNICAL PERSONNEL COURSE

TRAINING CODE :
E209

OBJECTIVES :
This course aims to provide the non-technical personnel especially front counter personnel with basic knowledge on the fundamentals of electrical power systems and installations within SESCo, to enable them to answer customers' inquiries.

CONTENTS :

  • Overview of the SESCo's Power System
  • Basic Electrical Terminology
    • Current, Voltage
    • Power, Power Factor, kWh
  • Identification of Basic Electrical Equipment and Wiring Installations
  • Tariff Calculation for Various Class of Customers
  • Load Consumption for Appliances and Calculation of Energy Cost
  • Safety Requirements of Electrical Installations and Appliances
  • Earthing of Installations
  • Frequently-Asked Questions (FAQs) by Customers

METHODOLOGY :
Conveyed through lectures, group discussions and field study.

TARGET GROUPS :
Non-technical personnel, especially front liners.

LEADER / COORDINATOR :
Chai Miaw Sui

OPTIMAL NO OF PARTICIPANTS :
20

DURATION :
2 days