TRAINING COURSES

ELECTRICAL POWER SYSTEM FUNDAMENTALS FOR NON-TECHNICAL PERSONNEL COURSE

COURSE CODE :
E209

LEARNING OUTCOMES :
This course aims to provide the non-technical personnel especially front counter personnel with basic knowledge on the fundamentals of electrical power systems and installations within Sarawak Energy to enable them to answer customers' enquiries.

CONTENTS :

  • Overview of the Sarawak Energy Power System
  • Basic Electrical Terminology
    • Current, Voltage
    • Power, Power Factor, kWh
  • Identification of Basic Electrical Equipment and Wiring Installations
  • Tariff Calculation for Various Class of Customers
  • Load Consumption for Appliances and Calculation of Energy Cost
  • Safety Requirements of Electrical Installations and Appliances
  • Earthing of Installations
  • Frequently-Asked Questions (FAQs) by Customers

METHODOLOGY :
Blended learning: Self-study, online lecturing, focused group discussion, field study.

TARGET GROUPS :
Non-technical personnel who are interested to know about power system fundamental especially front liners.

LEARNING TYPE :
Internal Training

DURATION :
2 days