ANNOUNCEMENT

EXTENSION OF ELECTRICITY DISCOUNTS FOR SARAWAK ENERGY CUSTOMERS

As part of a comprehensive plan to alleviate the people’s economic burden complementing the Federal Government assistance, the Sarawak Government introduced electricity bill discounts under the Bantuan Khas Sarawakku Sayang (BKSS) Package in April 2020.

Bearing in mind that the ongoing COVID-19 situation continues to cause hardship amongst our people, the discounts have been extended until December 2020. The highest 25% combined discount rate will be for domestic households with 23% borne by the Sarawak Government.

Customers eligible for these discounts ranging from 5% to 25% under BKSS packages of the Sarawak and Federal Governments will be reflected in their electricity bills.

With the extension, Sarawak Energy has deployed a dedicated task force working 24/7 to normalise bills and ensure that every eligible customer from the domestic, commercial and industrial categories will receive their discounts by December at the latest.

The discounts will be reflected in the bills as below:

  • The November discount will be displayed in bills to be issued from 16 November to 30 November 2020, while the discount for December will be displayed in December bills.
  • For bills already issued in Oct and from 1 to 15 November, the discount will be adjusted in December’s bills.
Consumer Categories Sub-Categories Total Discounts Discounts from Governments
1st April to 30th September 2020 1st October to 31st December 2020
State Federal State Federal
Domestic D - 25% 23% 2% 23% 2%
Commercial C1, C2 & C3
  • Hotels Operator
  • Travel and Tour Agency
  • Shopping Mall/Complex
  • Convention and Exhibition Centre
  • Theme Parks
  • Local Airlines
15% 0 15% 15% 0
Others 15% 13% 2% 15% 0
Industrial I1 & I2 - 10% 8% 2% 10% 0
Industrial I3 - 5% 3% 2% 5% 0